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Desktop Support Technician

  • Location: Calgary

Posted Il y a environ 2 mois

  • Sector: IT Support & Tech
  • Contact: Mansi Maheshwari
  • Duration (Weeks): 24.0
  • Start Date: 2022-08-22
  • Job Ref: 15626

Job Title: Desktop Support Technician

Type: Contract - 6 months (can be extended)

Location: Downtown, Calgary

Starts: ASAP

Job Description:

Schedule: Monday - Friday - 9 AM - 5:00 PM

Must Have Skills:

  • 3+ years of deskside support experience along with degree/diploma in related field
  • Minimum of operating system knowledge includes: Microsoft Windows.
  • Extensive Windows 10 experience is must
  • Nice to have exposure of MS Office
  • Good understanding of networking TCP/IP and troubleshooting
  • Printers
  • Lenovo hardware knowledge preferred
  • Good communication skills
  • Well organized & presentable

Duties and Responsibilities:

  • Perform IMAC (installs, moves, add, changes) services on hardware on desktops, laptops, tablets, flat panel monitors, printers, peripherals, routers, firewalls, switches, access points, & servers
  • Perform desktop and COTS software installation/upgrades, including staging & imaging
  • Provide break-fix services
  • Perform 1st or 2nd deskside support troubleshooting & remediating hardware, software, & network related issues for end users
  • Provide 1st or 2nd level help desk support troubleshooting & remediating hardware, software, & network related issues for end users
  • Perform LAN & internetworking related activities
  • Handle bench repairs & remedial maintenance
  • Manage IT asset inventory as required
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