Job Title: Deployment Technician
Type: Contract - 8 weeks, chance of extension
Location: Toronto
Starts: End of June
Ends: 2 to 3 months after start
Hours: Monday through Friday – 7:00 AM to 3 PM EST - 7 hours per day
Duration: 8 weeks - potential of extension
Overview:
Participate in a PC, laptop, printer refresh project over 2 to 3 months at various locations across the Toronto/GTA.
Role:
Perform intermediate IMAC (installs, moves, add, changes) activities:
hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, and printers
• Handle software installation/support/upgrades
• Perform deskside support services installing and troubleshooting of hardware,
software and network related issues
Requirements:
Have at 1 – 2 years of field/deskside support service experience doing hardware roll-outs, refreshes, and other deployment related activities
• Have at 1 – 2 years of deskside support experience
• Have strong internetworking and troubleshooting skills
• Have A+ certification
• May have other vendor certifications from Cisco, Microsoft and/or from OEMs
(Dell, Toshiba, Lenovo, HP)
• Must be a self-starter and have the ability to manage multiple tasks
• Exceptional customer service skills
• Good communication skills
• Ability to work independently or as part of a team
• Ability to complete tasks effectively with minimal supervision
• Must be available to work flexible work schedules
• Must have a minimum of a Diploma from a recognized IT program
Perform intermediate IMAC (installs, moves, add, changes) activities:
hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, and printers
• Handle software installation/support/upgrades
• Perform deskside support services installing and troubleshooting of hardware,
software and network related issues
Requirements:
Have at 1 – 2 years of field/deskside support service experience doing hardware roll-outs, refreshes, and other deployment related activities
• Have at 1 – 2 years of deskside support experience
• Have strong internetworking and troubleshooting skills
• Have A+ certification
• May have other vendor certifications from Cisco, Microsoft and/or from OEMs
(Dell, Toshiba, Lenovo, HP)
• Must be a self-starter and have the ability to manage multiple tasks
• Exceptional customer service skills
• Good communication skills
• Ability to work independently or as part of a team
• Ability to complete tasks effectively with minimal supervision
• Must be available to work flexible work schedules
• Must have a minimum of a Diploma from a recognized IT program