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Deskside Support Technician

  • Location: Toronto
  • Salary: 24-27/h per hour

Posted Il y a 10 mois

  • Sector: IT Support & Tech
  • Start Date: 2023-09-11
  • End Date: 2023-09-06
  • Job Type: Temporary
  • Job Ref: 15960

Job Title: Deskside Support Technician
Type: Contract - 26 weeks at 40 hours/week.  
200 Bay St - Main Floor, Toronto, ON M5J 2J5
Starts: September 11, 2023
End date: February 28th, 2024 - end date could change depending on the start date
Pay Rate: $24 to $27 Term 

Skill requirements
  • Knowledge of Service Now
  • Knowledge of Windows and Mac OS
  • Customer focused
  • Ability to work well under pressure
  • Must be able to organize daily tasks
  • Ability to work in a team and independently
Tasks Included
  • Managing deployment of computing devices to new RBC employees
  • Install applications as required to devices
  • Logged all deployments
  • Update interactions with all required information
  • Basic troubleshooting passwords resets, VPN
  • Record asset tags of laptops returned
  • Reimage and Re-deploy non End of Lease devices
  • Produce weekly report of all deployed asset for custodian change.
  • Record Mobile phone details
  • Ship Mobile phones to warehouse