Job Title: Deskside Support Technician
Type: Contract - 6 months
Location: Strathmore AB
Pay Rate: $20-26/hr
Schedule: Monday - Friday - 8 AM - 4:30 PM
- 3-5 years of Deskside Support experience providing remote and in person support to End Users in enterprise IT environment. Seeking a candidate that is not too junior nor too Senior.
- Support and troubleshoot Windows 10 and Microsoft Office 365.
- Troubleshoot technical issues, installing/configuring computer hardware/software, printers, and basic network.
- Basic Active Directory: access, passwords, and user account.
- Support mobile Device : iPhone or Android.
- Work with Intune Mobile Device Management would be an asset.
- Utilize ticketing System (i.e., HP Service Manager, ITSM, ServiceNow)
- Assets management.