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Deskside Support Technician

  • Location: Strathmore

Posted 27 days ago

  • Sector: IT Support & Tech
  • Contact: Dawn Roselle
  • Duration (Weeks): 24.0
  • Start Date: 2022-10-03
  • Job Ref: 15650

Job Title: Deskside Support Technician
Type: Contract - 6 months
Strathmore AB

Pay Rate: $20-26/hr
Schedule: Monday - Friday - 8 AM - 4:30 PM

Job Description/Requirements:

  • 3-5 years of Deskside Support experience providing remote and in person support to End Users in enterprise IT environment. Seeking a candidate that is not too junior nor too Senior.
  • Support and troubleshoot Windows 10 and Microsoft Office 365.
  • Troubleshoot technical issues, installing/configuring computer hardware/software, printers, and basic network.
  • Basic Active Directory: access, passwords, and user account.
  • Support mobile Device : iPhone or Android.
  • Work with Intune Mobile Device Management would be an asset.
  • Utilize ticketing System (i.e., HP Service Manager, ITSM, ServiceNow)
  • Assets management.