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Desktop Technician

  • Location: Vancouver

Posted 20 days ago

  • Sector: IT Support & Tech
  • Start Date: 2023-01-30
  • End Date: 2023-01-26
  • Job Type: Temporary
  • Job Ref: 15803

Job Title: Desktop Technician
Type: Contract- 1 year (possibility of extension)
Location: Suite 1100 – 745 Thurlow Street, Vancouve,V6E 0C5
Start date: Soon as possible
Days/Hours: Monday to Friday 9:00 AM to 5:00 PM/ 8 AM to 4 PM
Job Descriptions:
Responsibilities:

  • Perform IMAC (installs, moves, add, changes) services on hardware for desktops, laptops, tablets, flat panel monitors, printers, routers, firewalls, switches, & access points

  • Perform desktop and COTS (custom-off-the-shelf-software) installation/upgrades including staging & imaging

  • Provide break-fix services

  • Perform deskside Support troubleshooting & remediating hardware, software, & network related issues for end users

  • Provide help desk Support troubleshooting & remediating hardware, software, & network related issues for end users for end users

  • Perform LAN & internet working related activities

  • Handle bench repairs & remedial maintenance

  • Deal with 3rd party IT vendors as required

  • Manage IT asset inventory as required

Knowledge, Skills, and/or Abilities Required:

  • 2-3 years of hardware, software (Windows 7/10), & end user support experience

  • Have basic internet working & troubleshooting skills

  • Must have a minimum of a Diploma from a recognized IT program

  • Working towards or have A+ certification

  • Must be a self-starter and can manage multiple tasks concurrently

  • Good customer service skills

  • Excellent verbal & written communication skills

  • Ability to work independently or as part of a team

  • Ability to complete tasks effectively with minimal supervision