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Project Coordinator

  • Location: Toronto

Posted over 2 years ago

  • Sector: IT Support & Tech
  • Working: On Site
  • Start Date: 2023-03-06
  • End Date: 2023-02-19
  • Job Type: Temporary
  • Job Ref: 15797

Job Title: Project Coordinator
Type: Contract 12 months
Location: 40 King St W, Toronto, ON, M5H 3Y2 /Hybrid
Start date: Soon as possible
Days/Hours: Monday to Friday 9:00 AM to 5:00 PM

Scope of the work:

  • Project Coordinator to assist with projects for the Technology Planning & Coordination team. Working from 40 King Street West, Toronto, the staff will manage small and medium-scale IT real estate initiatives.
  • Serve as the main point of contact between client and various participants for assigned implementation projects and take responsibility for project results;
  • Act as the trusted partner throughout the life cycle of the implementation process;
  • Understand client desired outcomes and manage client expectations through continuous communication;
  • Lead project information gathering before, during and after implementation project;
  • Provide updates in Project Management Tool, and meet with team regularly to discuss high priorities;
  • Investigate and analyze customer issues with internal teams to identify root cause of issues and communicate solutions back to the customer;
  • Work with end users to ensure user acceptance testing is thorough and complete;
  • Maintains quality service by establishing and enforcing organization standards.
  • Build good working relationships internally and externally;
  • Ensure the follow-up of operations;

Skill set required:

  • Ability to independently run project meetings and working sessions to prioritize requirements, issues, and deliverables with project stakeholders of diverse authority levels and various technical support leads.
  • Experience preparing budgets (consolidating project costs) and identifying project risks
  • Possess knowledge in the use of project management tools necessary in the success of this role (e.g., Broadcom’s Clarity PPM [formerly CA PPM], MS Project / Visio / PowerPoint / Excel & Adobe PDF).
  • Demonstrate a passion for delivering superior levels of customer service and experience.
  • An asset to be working towards the completion or having, in good standing, a completed Project Management Professional (PMP), Certified ScrumMaster (CSM), or Professional ScrumMaster (PSM).
  • Strong customer service and communication (verbal/written/presentation) skills
  • Post-secondary education.
  • Nice to have expereince in banking industry